Customer Service Management

Customer Service That Scales With You

You're getting more customers (great!). But you can't keep up with inquiries (not great). I provide professional support on a monthly retainer—all the reliability of a full-time hire at a fraction of the cost.

Choose Your Support Level

Launch

$500/month

50 inquiries/month
24-hour response time
Up to 2 platforms
Weekly email reports
Timeline: Ongoing monthly

Momentum

$1,000/month

150 inquiries/month
12-hour response time
Up to 3 platforms
Bi-weekly reports + calls
Timeline: Ongoing monthly

Scale

$1,800/month

350 inquiries/month
6-hour response time
Up to 4 platforms
Weekly reports + strategy calls
Timeline: Ongoing monthly

Add-Ons Available

Weekend coverage, after-hours support, and additional platforms available. Contact us for custom packages.

Payment Terms

Monthly services invoiced 1st of month, due within 5 days.

Need pricing for clients in Nigeria or select African markets? Contact us for localized rates.